Created 22nd May 2008
Welcome to square's Online Shop at www.squarefair.co.uk
(the 'Site'). Please read the following policies carefully before using the Site.
By using the Site, you signify your agreement to be bound by these conditions.In
these policies, the following definitions apply:“Site” means square's
online shopping website at www.squarefair.co.uk
"Shop" means Square's Online Shop for online ordering of merchandise located
at www.squarefair.co.uk.
Square is a trading name of Infin8life Ltd, registered in the UK Number:5800215
I. Terms of Use
These are the general terms and conditions of Square governing your use of the Site.
1. What you are allowed to do
1.1 purchase goods from the Shop, provided you accept the Terms of Sale, which will
apply to any contract made between you and Square for the purchase and sale of goods
from the Shop. These terms are outlined in Section 2 below;
1.2 browse the Shop using a compatible web browser. Permission to browse the Shop
includes permission to make transient or cached copies of parts of the Shop to the
extent that this occurs in the normal course of using your browser and that these
copies are used only to facilitate current or subsequent access to the Shop by you;
1.3 print a copy of any page of the Shop; for your own personal purposes, provided
you do not do any of the things set out under "What you are not allowed to
do".
2. What you are not allowed to do
2.1 you may not remove or change anything on the Shop;
2.2 you are not allowed to copy or use any material from the Shop for any commercial
purpose, unless permission has been indicated on the Site in connection with a Creative
Commons License.
2.3 you are not allowed to remove or change any copyright, trade mark or other intellectual
property rights notices contained in the original material or from any material
copied or printed off from the Shop.
3. Your personal information
3.1 Usage of your personal information is governed by Square's Privacy Policy, which
forms part of these General Terms of Use.
4. Usernames and Passwords
4.1 If you want to purchase something from the Shop, we will ask you to register
an account with us. During registration, you will be asked to provide your email
address and a password, which you can use to make a purchase;
4.2 You must keep your password(s) confidential at all times, and must not disclose
the password(s) or permit anyone else to use your password(s). Any breach of any
of these terms by anyone to whom you disclose the password(s) will be treated as
if the breach had been committed by you, and will not relieve you of your obligations
under these terms of use;
4.3 In the event of any failure or error in the operation of a password(s), you
shall cease using the password(s) and exit the Shop immediately, and notify Square
of such failure or error.
5. Rights
5.1 All intellectual property rights in any material (including text, photographs
and other images and sound, downloads, software, trade marks and logos) contained
in these Site is either owned by Square or has been permission has been given to
Square by the rights owner(s) so that Square can use this material as part of the
Shop. These rights are protected by United Kingdom and international copyright and
database right laws. You are only allowed to use this Shop and the material they
contain as set out in these terms.
7. Suspension and termination of accounts
7.1 Square may suspend the operation of the Site for repair or maintenance work
or in order to update or upgrade the contents or functionality of the Shop from
time to time. Access to or use of the Shop or pages linked to it will be not necessarily
be uninterrupted or error free;
7.2 Square may terminate your account(s) immediately in the event you breach any
of these terms of use or if you are late or do not pay any sums due to Square.
8. Enquiries or complaints 8.1 If you have any enquiries or complaints about the
Site then please address them to:
Customer Services
Square
19 Hampton Road
Chorlton cum Hardy
Manchester
M21 9LA
Email:enquiries@squarefair.co.uk
9. General and governing law
9.1 Square may change these terms of use from time to time and will endeavour to
notify you of any major changes by posting a message on the Site. By browsing the
Site you are accepting that you are bound by the current terms of use. Please review
this policy each time you use the Site as it is subject to change at any time by
Square without notice to you;
9.2 This Agreement constitutes the entire agreement between Square and you and supersedes
all prior agreements, representations, statements and understandings between Square
and you regarding the use of the Site. You agree that you have not relied upon any
representation or statement not recorded in these Conditions in entering into this
Agreement.
9.3 The failure of Square to exercise or enforce any right or provision of this
Agreement or the delay by Square in so doing shall not constitute a waiver of such
right or provision. If any provision of this Agreement is held invalid, the remainder
of this Agreement shall continue in full force and effect. The section titles in
this Agreement are for convenience only and have no legal or contractual effect.
9.4 These terms and conditions shall be governed and interpreted in accordance with
English law, and you consent to the non-exclusive jurisdiction of the English courts
in respect of any dispute arising there from.
II. Terms of Sale: Shop
Top Λ
This Terms Of Sale Policy forms part of the General Terms of Use, which governs
your use of the Site, and encompasses purchasing activities on the Shop.
1. The Sales Terms
Should you purchase any goods from the Shop, you will be contracting with Square
on the terms outlined below. Please read these terms and conditions carefully.
1.1 These Terms of Sale ("Sales Terms") govern the supply of any goods
you order via this Shop. Please read through the Sales Terms carefully. If you do
not agree with the Sales Terms, do not order any goods from this Shop. If Square
accepts any order for goods from you, then its agreement with you will be made on
these Sales Terms.
1.2 Please note that Square reserves the right to amend the Sales Terms from time
to time. Square will publish the amended Sales Terms on the Shop and any new versions
of the Sales Terms will come into effect as soon as Square publish them on the Shop
(with the exception that any orders that Square have already accepted from you prior
to any such change will be subject to the Sales Terms in force at that point). If
2. Availability of the goods supplied by the Shop
2.1 Square may terminate or suspend the supply of any goods displayed on the Shop
in the event of out of stocks, for support or maintenance work, in order to update
content or for any other reason. Square may do this at any time and without notice.
Products on the Shop are normally available for despatch within 36 hours and for
products with slower availability, an estimated shipment preparation time is provided
in the associated product listings on the Shop.
3. Buying goods from this Shop
3.1 Pricing policy - Square may change the prices of the goods displayed on the
Shop at any time. The prices for all the goods available on the Shop are clearly
marked in their description and are inclusive of VAT (if applicable). All applicable
delivery charges are also displayed on the Shop. All prices are in Pounds Sterling.
Square may make available offers and discounts using promotion codes. Only one promotion
code is valid per order.
3.2 Conclusion of Contract of Sale -The information relating to Square's goods and
relevant prices are displayed on the Shop for your information and to enable you
decide whether you would like to make us an offer to purchase any such goods. When
you place an order to purchase a product from
www.squarefair.co.uk, we will send you an e-mail confirming receipt of your
order and containing the details of your order. Your order represents an offer to
us to purchase a product which is accepted by us when we send e-mail confirmation
to you that we've dispatched that product to you. That acceptance will be complete
at the time we send the dispatch confirmation e-mail to you. Any products on the
same order which we have not confirmed in a dispatch confirmation e-mail to have
been dispatched do not form part of that contract.
3.3 Method of payment - For orders placed via the Shop, Square accepts Visa, Mastercard
and bank Maestro cards. Square does not accept Visa Electron, American Express,
Diner's Club, Solo. When making your payment, it is imperative that you provide
the information that Square specify is required, for example, cardholder's name
as it is shown on the card and address exactly as it appears on the card statement.
Your card will be debited when Square confirms that it has accepted your order.
Ownership or title to the product shall not pass to you, the buyer, until Square
has received payment in full.
3.4 Delivery - Standard service delivery is charged at: £3.95
to any UK mainland address and Northern Ireland (excluding offshore territories).
These charges cover packing, handling and delivery. Orders are usually responded
to within 36hours, and are normally dispatched within 5 working days. Please allow
up to 14 days for delivery. If you have not received your goods within the above
time frame, please contact our customer services department by email at
enquiries@squarefair.co.uk
3.5 Out of stocks - If any item you have chosen is unavailable, Square will
contact you via phone or your email address and set out the options that are available
to you.
3.6 Return of goods policy - We want you to be completely satisfied with your purchases.
Please let us know if you are not entirely satisfied with our products or our service,
so that we can rectify the situation. We work to ensure that the products are the
same as our original samples, although sometimes differences do occur. Items are
described and photographed as accurately as possible, but please note that sizes,
colours and designs may vary. If you are not completely satisfied with any item
you ordered, just return it, if possible in the original packaging (with your customer
advice note) within 14 days of the date of receipt and we will refund your money
or send you a replacement - no questions asked. Items returned under Square's 14
days returns policy must be unopened with any seals and shrink-wrap intact. Please
note: we can only accept the return of opened items if they are faulty. We are only
able to replace identical products (requests for different sizes acceptable), so
if you wish to order additional items it will be treated as a new order. The Square
guarantee is in addition to your statutory rights.
When you send your item back to us, we will process the returned item then notify
you via e-mail of your refund. You can expect a refund in the same form of payment
originally used for purchase within three weeks of our receiving your return.
If you are returning an item because of an error on our part or because it is damaged
or defective, we will be happy to refund the delivery charges incurred in sending
the item to you and we'll reimburse your costs in returning it to us.
If the product is damaged in any way or has become broken in transit please contact
customer services by email at enquiries@squarefair.co.uk
3.7 Cancellation Policy - Please note that you have a legal right to cancel your
order within 7 days of the date of receipt of the goods (provided the goods are
returned to us new and in an unused condition in the original packaging together
with a copy of the receipt. By returning, packing securely and enclosing the advice
note and sending it back to Square Ltd, 19 Hampton Road, Chorlton-cum-Hardy, Manchester
M21 9LA, a refund will be provided within 30 days of the date of cancellation.
3.8 Legal age - Square do not sell products for purchase by children. We
sell children's products for purchase by adults. If you are under 18, you may use
Square only with the involvement of a parent or guardian.
3.9 Vouchers - From time to time, vouchers may be issued for free delivery or for
discounts on orders or products. You may only use one voucher per order. Some vouchers
may only be used once per customer. Please contact
enquiries@squarefair.co.uk
if you have any questions about redeeming a voucher code.
3.10 Free gifts -From time to time, free products may be offered with a product
or order. These free products are included as part of your order and if any part
of the order is returned for a refund we reserve the right to deduct the value of
the free gift from your refund if they are not returned too.
3.11 Square Gift Voucher Terms
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Square gift vouchers can be used to purchase goods online at Square, over the phone
from Square or at a Square sales party.
-
Gift vouchers and unused portions of gift vouchers expire two years from the date
of issuance.
-
Square gift vouchers can only be used once.
-
The total value of the gift voucher will be applied against the total order including
VAT. If the goods purchased online total less than the value of the gift voucher,
the remaining balance cannot be carried over or used on future purchases. If your
order exceeds the amount of your gift voucher, you must pay for the balance with
an approved credit card, debit card or by cheque.
-
Promotional offers, coupons and discounts may not be applied toward the purchase
of an Square gift voucher.
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When redeeming gift vouchers online or over the phone you will be required to provide
the voucher number printed on the gift voucher. You may also be required to provide
additional evidence of the voucher itself, which may include you needing to post
the voucher to Square as part of the redemption process.
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If you have to return goods for credit originally purchased online using gift voucher(s),
then in most instances you will receive another voucher code to use on a future
purchase.
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The cash value of a gift voucher is 0.001p. -
Gift vouchers cannot be used to purchase other gift vouchers.
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Square is not responsible for lost or stolen gift vouchers.
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No VAT is charged when buying a gift voucher; however, purchases paid for with a
gift voucher will be charged applicable VAT.
III. Privacy Policy
Square is committed to protecting your privacy. This Privacy Policy forms part
of the General Terms of Use, which governs your use of the Site. This means that
you agree to our use of any personal information that we may collect from you on
the terms set out in this Privacy Policy.
From time to time, we may add or change functions, features or products to the Site.
This, and our commitment to protecting the privacy of your personal information,
may result in periodic changes to this Privacy Policy. As a result, please remember
to refer back to this Privacy Policy regularly to review any amendments.
Please contact Square with questions regarding this Privacy Policy.
1. Collection of Information. In order to buy products from the Shop, you must provide certain personal details
in order to complete your transaction. To become an Online Community member, a user
must first become a Member by completing our member registration form. During registration
you are required to give information such as your e-mail address and birth date.
In addition, you may choose to provide Square with additional information about
yourself.
Based on what you tell us about yourself and where we think it is relevant, we may
contact you to provide information about Square and our products and services, but
you may tell us at any time not to do this by following the unsubscribe instructions
in any email we send you.
Where you request information from us, Square or one of our approved partners will
contact you to provide you with the requested information.
2. Children's Information
To purchase products from the Shop, you must be 18 or over or if you are younger,
you must have parental consent. Please note that all minors are encouraged to discuss
this Privacy Policy and the Terms of Use Agreement with their parents or legal guardians
before they attempt to register.
Information gathered by us concerning Members under the age of 16 will be used by
us strictly as necessary for the provision or supply of appropriate goods and services
only and for no other purpose.
3. How We Use The Information That We Gather
Square use information obtained from Site users as stated in this Policy and to
enhance users' experiences on the Site. Square does not rent, sell, or share personal
information about you with other people or non-affiliated companies except to provide
products or services you have requested, when we have your permission, or under
the following circumstances:
We respond to subpoenas, court orders, or legal process, or to establish or exercise
our legal rights or defend against legal claims.
We believe it is necessary to share information in order to investigate, prevent,
or take action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any person, violations of Square's General
Terms of Use for the Site, or as otherwise required by law.
4. Links
The Site may contain links to other websites. Please be aware that Square is not
responsible for the privacy practices of other web sites. We encourage our Shop
Customers and Site Visitors to be aware when they leave our Site and to read the
privacy statements of each and every web site that collects personally identifiable
information. This Privacy Policy applies solely to information collected by Square
through your use of the Site.
5.Cookies
In our effort to provide you with services customised to your interests, we use
"cookies" to assist in the collection of information. A cookie is a small
data file containing information that is sent to your browser from a web server
and stored on your computer's hard drive.
As part of Square's efforts to streamline your experience on the Site, we use cookies
to: access your account information (stored on our computers) in order to deliver
better and more personalised services; and identify which areas of the Site you
have visited.
Tracking information such as cookies is also used to create aggregate reports on
user demographics and traffic patterns on the Site, and may be provided to our partners.
We also collect IP (Internet Protocol) addresses to analyse trends, administer the
Site, track a user's movement, and gather broad demographic information for aggregate
use.
6. Security
For orders through the Shop, we work to protect the security of your payment information
during transmission by using Secure Sockets Layer (SSL) software, which encrypts
information you input.
The Site uses reasonable security methods to protect the personal data (e.g., contact
details) that resides on our servers. However, no security system is impenetrable.
Square cannot warrant or guarantee the security of its or its partners' servers,
nor can it guarantee that information that Shop Users supply will not be intercepted
while being transmitted to Square or its partners over the Internet.
When you register to purchase products on the Shop, you will be asked provide your
email address and password. You must keep your passwords confidential and must not
disclose it to or share it with anyone. You are responsible for all activities that
occur under your login details for the Shop. If you know or suspect that someone
else knows your password, notify us immediately at enquiries@squarefair.co.uk
7. Correction/Updating Personal Information
If you have registered to purchase from the Shop and would like to change your details,
please email enquiries@squarefair.co.uk
Keep in mind, however, that there will be residual information that will remain
within Square's databases, access logs, and other records, which may or may not
contain such personally identifiable information.
You may also opt out of receiving our newsletters and/or promotional information
from Square and/or from third parties affiliated with Square at any time. If you
receive unwanted emails from Square, you can opt-out by following the instructions
and links on the bottom of emails from Square.
8. General
Your personal information will be held and used by us in accordance with the Data
Protection Act 1998 and related legislation and nothing in this Privacy Policy or
the accompanying Terms of Use should be interpreted as affecting your rights thereunder.
If you have any queries about this Privacy Policy, please email us at
enquiries@squarefair.co.uk
9. E-mail page to a friend and E-card Facilities
The e-mail to a friend and e-card facilities allow a user to e-mail story and product
links or e-cards to other online users. Users can include a personal message together
with a name and e-mail address.
The details you provide will not be used for any purpose other than delivering the
appropriate information to the intended recipient. Square will not use the details
to send unsolicited e-mail, and will not sell details to any third party.
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